Terms of service.

Business Name: Talisa Thiering Lactation Consultant

ABN: 96 785 390 842

Service Provided By: Talisa Thiering

International Board Certified Lactation Consultant (IBCLC)

1. Introduction

Welcome, and thank you for choosing Talisa Thiering Lactation Consultant. These Terms of Service govern your use of services provided by Talisa Thiering, IBCLC, whether delivered in-person, online, by phone, or otherwise. By engaging with my services, you agree to these Terms.

2. Scope of Services

I provide evidence-based, professional lactation care, education, and support for breastfeeding parents and their families. This includes:

  • Prenatal breastfeeding education

  • Postnatal lactation consultations

  • Feeding assessments

  • Support with pumping, bottle feeding, weaning

  • Referrals to other health professionals when appropriate

Note: Services provided are within the scope of practice of an IBCLC and do not replace medical advice from a physician or other licensed healthcare provider.

3. Client Responsibilities

By using these services, you agree to:

  • Provide accurate and complete health and personal information

  • Attend scheduled appointments or cancel/reschedule with at least 24 hours’ notice

  • Follow up with your healthcare provider as needed

  • Take full responsibility for decisions made regarding your baby’s care and feeding

4. Fees and Payment

All fees are outlined at the time of booking and are payable prior to appointment, I accept bank transfer. Some private health funds may reimburse lactation services; please check with your provider.

Cancellation Policy: Cancellations made less than 24 hours before your appointment may result in loss of payment.

5. Confidentiality and Privacy

All personal and health information is kept confidential in accordance with privacy laws, including [insert applicable legislation, e.g., Australian Privacy Principles (APPs) or GDPR]. I will never share your information without your consent unless required by law or if there is concern for safety.

Please refer to the Privacy Policy for more details.

6. Limitations and Disclaimers

  • I do not diagnose or treat medical conditions.

  • Advice given is based on the information you provide at the time of consultation.

  • Outcomes may vary depending on individual circumstances.

  • You acknowledge that any decision made based on the consultation is ultimately your own.

7. Communication and Follow-up

You may receive follow-up communications via email, phone, or text for 7 days post your appointment only, if you require support past 7 days you will need to book and pay for a follow up appointment. By using these services, you consent to this communication. These are not emergency services; for urgent health issues, contact your GP or emergency services immediately.

8. Intellectual Property

All educational materials provided (e.g., handouts, videos, images) are the intellectual property of Talisa Thiering Lactation Consultant and are for personal use only. They may not be shared or reproduced without permission.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in accordance with these laws.

10. Changes to These Terms

These Terms may be updated from time to time. You will be notified of significant changes via email or website updates.

11. Contact

If you have any questions regarding these Terms, please contact:

Talisa Thiering

Email: Talisa.ibclc@hotmail.com

Phone: 0401568477

Website:

www.talisathieringlactationconsultant.com